> ## Documentation Index
> Fetch the complete documentation index at: https://docs.restauric.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Staff Order Handling Overview

> Monitor and manage how staff handle orders across POS, kitchen, and service stages.

This section provides an overview of how staff interact with the order system.

> **Prerequisite**\
> Ensure orders are sent to the kitchen from POS.\
> Learn how to send orders here:
>
> 1. [Dine-In Order Guide](/dine-in-order)
> 2. [Takeaway Order Guide](/takeaway-order)
> 3. [Delivery Order Guide](/delivery-order)

## Monitoring Orders

1. Navigate to **Orders** from the dashboard
   <Frame>
     <img src="https://mintcdn.com/axon-d19cba9f/Vmdu0jX_yP3x_znB/images/image-51.png?fit=max&auto=format&n=Vmdu0jX_yP3x_znB&q=85&s=857f787814386b32cb0e78cb747ca57f" alt="Image" width="322" height="261" data-path="images/image-51.png" />
   </Frame>
2. Navigate to **Kitchen Tab View**
   <Frame>
     <img src="https://mintcdn.com/axon-d19cba9f/Y5OQmkIHKrXaVJy9/images/image-68.png?fit=max&auto=format&n=Y5OQmkIHKrXaVJy9&q=85&s=2b3be8aa78db281beefefe09b004cc20" alt="Image" width="1136" height="701" data-path="images/image-68.png" />
   </Frame>
3. Update status step-by-step:
   * Click **Start Preparing**
     <Frame>
       <img src="https://mintcdn.com/axon-d19cba9f/j5B19jcx1BLM5yaa/images/image-58.png?fit=max&auto=format&n=j5B19jcx1BLM5yaa&q=85&s=53e6522e791228dc6d95414c6d8ca3ce" alt="Image" width="333" height="124" data-path="images/image-58.png" />
     </Frame>
   * Click **Mark** **Ready** once prepared
     <Frame>
       <img src="https://mintcdn.com/axon-d19cba9f/j5B19jcx1BLM5yaa/images/image-59.png?fit=max&auto=format&n=j5B19jcx1BLM5yaa&q=85&s=fb2285b9aed3dbd9cd16d6dc79086983" alt="Image" width="328" height="132" data-path="images/image-59.png" />
     </Frame>
   * Click **Served** when delivered
   * Click **Cross** to void the order
     <Frame>
       <img src="https://mintcdn.com/axon-d19cba9f/j5B19jcx1BLM5yaa/images/image-61.png?fit=max&auto=format&n=j5B19jcx1BLM5yaa&q=85&s=0fd9932a8ae589315f9ce0adfbecea99" alt="Image" width="532" height="383" data-path="images/image-61.png" />
     </Frame>

***

## Tips

* Ensure clear role responsibilities
* Monitor delays in order flow
* Use reports for performance tracking
