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This guide helps kitchen staff manage order progress.
Prerequisite
Ensure orders are sent to the kitchen from POS.
Learn how to send orders here:
  1. Dine-In Order Guide
  2. Takeaway Order Guide
  3. Delivery Order Guide

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Update Order Status

  1. Navigate to Orders from the dashboard
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  2. Navigate to Kitchen Tab View
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  3. Update status step-by-step:
    • Click Start Preparing
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    • Click Mark Ready once prepared
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    • Click Served when delivered
    • Click Cross to void the order
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Tips

  • Update status in real-time to avoid delays
  • Use clear communication between kitchen and staff