Skip to main content
This section provides an overview of how staff interact with the order system.
Prerequisite
Ensure orders are sent to the kitchen from POS.
Learn how to send orders here:
  1. Dine-In Order Guide
  2. Takeaway Order Guide
  3. Delivery Order Guide

​
Monitoring Orders

  1. Navigate to Orders from the dashboard
    Image
  2. Navigate to Kitchen Tab View
    Image
  3. Update status step-by-step:
    • Click Start Preparing
      Image
    • Click Mark Ready once prepared
      Image
    • Click Served when delivered
    • Click Cross to void the order
      Image

​
Tips

  • Ensure clear role responsibilities
  • Monitor delays in order flow
  • Use reports for performance tracking